Terms of Service
Lease Velocity Effective August 17, 2026
1. The agreement
These Terms are a contract between Lease Velocity LLC, a Georgia limited liability company ("Lease Velocity," "we," "us"), and the company or person that opens a Studio account ("you"). By creating an account, connecting a channel, or using Studio, you accept these Terms. If you are accepting on behalf of a company, you confirm you are authorized to bind it.
Our Privacy Policy explains what we do with data and is part of this agreement.
2. Accounts
You must be at least 18 and able to enter a contract. Give us accurate account information and keep it current. You are responsible for everything done under your account, including by teammates you invite, and for keeping credentials confidential. Tell us at hello@leasevelocity.co if you believe someone has gained access to your account.
You can invite team members and assign each of them a role. Their access is your responsibility; remove it when someone leaves.
3. What Studio is
Lease Velocity ("Studio" in these Terms) is a marketing platform for apartment communities. It generates marketing content with AI, schedules it, and publishes it to the social, business-profile, and advertising accounts you connect. It reads property marketing facts from your website and, optionally, from your property management software.
Studio is not a property management system. It does not hold leases, does not collect rent, does not run screening or background checks, does not sign documents, and does not keep your books. Your existing property management software continues to do all of that.
We add, change, and retire features as the product develops. If we retire something you depend on, we will give you notice at the email on your account.
4. Your properties and connected accounts
You add properties and connect channels yourself. When you connect a Facebook Page, Instagram account, Google Business Profile, TikTok account, LinkedIn Page, or ad account, you confirm that you own it or are authorized to act for its owner, and that you may grant Studio access to it.
Each connected platform has its own terms and policies, and they govern your use of that platform. Studio's access to a platform can be limited, changed, or revoked by that platform at any time, and platforms change their APIs without notice. We work to keep integrations current, but we cannot guarantee that a given channel will remain available, that a specific post will be accepted, or that any platform metric is accurate — the numbers are the platform's, reported as given.
You can disconnect any channel at any time.
5. Property management software connections
If you connect property management software, you do so with your own API credentials, and the connection is read-only. Studio reads the marketing facts it needs — properties, units, floor plans, availability, pricing — and writes nothing back.
You are responsible for having the right to use those credentials and for what your connection exposes. Keep the credentials current; if you revoke them, Studio stops reading and your property data goes stale until you reconnect.
6. Credits
Generation is metered in credits. Creating content spends credits; distributing it does not. Publishing one generated post to five channels costs one generation, not five. Editing a draft by hand costs nothing. Every post's first regeneration is free; further regenerations cost normal credits.
Your plan includes a monthly credit allowance per property, and you can buy top-up packs. Credits have no cash value, cannot be transferred between accounts, and are not redeemable for money. Credits already spent are not refundable, including when you do not like the output. Included monthly credits do not carry over unless your plan says they do.
If a generation fails through a fault on our side, we return the credits.
7. Fees and billing
Studio is billed per property, per month, at the tier you select, plus any top-up packs you buy. Payments are processed by Stripe; by subscribing you also accept Stripe's terms for the payment itself. We never receive your card number.
Subscriptions renew automatically at the end of each billing period until you cancel. Cancel any time from your billing settings — cancellation takes effect at the end of the current period, and you keep access until then. We do not prorate or refund partial periods.
Prices exclude taxes; where we must collect tax, it is added. We can change prices with at least 30 days' notice by email, effective at your next renewal. If a payment fails, we may retry it and, after notice, suspend the account until it clears. Suspension pauses publishing and scheduled posts.
Advertising budgets are not our fees. When you approve an ad campaign, its budget is billed by the advertising platform (such as Meta or Google) to the ad account you designate — that money never passes through Lease Velocity. Our platform fee on advertising, where one applies, is stated on the campaign before you approve it.
8. Your content
You own your content — the property facts you enter, the media you upload, the prompts and briefs you write, and the text, images, and video Studio generates for you. As between you and us, the outputs are yours.
To run the service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, and transmit your content, solely to operate Studio for you: generating, previewing, storing, scheduling, and publishing to the channels you selected. The license lasts as long as we hold the content and ends when it is deleted. We do not use your content to train AI models and we do not license it to anyone else.
You confirm you have the rights to everything you upload, including photos, video, music, logos, and trademarks, and that publishing it does not infringe anyone's rights.
If you send us feedback or feature ideas, we can use them freely, without obligation to you.
9. AI-generated content
Studio's output is generated by AI models and can be wrong — invented amenities, stale pricing, wrong availability, incorrect claims about a neighborhood, or images that do not depict your actual property. Studio shows you every generation before it goes anywhere.
Nothing publishes without your action. Approving a post publishes it. Scheduling a post is your approval to publish it at the time you set. Either way, you are the publisher of that content and you are responsible for its accuracy.
Review before you approve. Check pricing, availability, floor plans, fees, pet policy, and anything else a prospect could rely on. Where a platform requires you to disclose AI-generated or commercial content, make that disclosure.
Generative models produce similar output for similar inputs. We do not promise your generated content is unique, and we do not warrant that it is free of third-party rights.
10. Fair housing and advertising accuracy
You are the advertiser. Housing advertisements in the United States are subject to the Fair Housing Act, which makes it unlawful to publish any notice, statement, or advertisement about the rental of a dwelling that indicates a preference, limitation, or discrimination based on race, color, religion, sex, disability, familial status, or national origin (42 U.S.C. § 3604(c)). State and local law may protect further characteristics. Ad targeting choices are part of the advertisement.
Studio includes a fair housing check that flags language commonly treated as problematic. It is an aid to your review, not a legal clearance and not a guarantee. It can miss violations and it can flag harmless copy. Passing the check does not make an ad compliant, and the responsibility for every ad you publish stays with you.
11. Email campaigns
When you send email through Studio, you are the sender of record. You supply the list, you write the message, you decide when it goes.
You confirm that you have the right to email every address on your list, and that the list was not purchased, scraped, or harvested. You are responsible for complying with the CAN-SPAM Act and any other law that applies to your campaigns — which, among other things, requires accurate header information, a subject line that is not deceptive, identification of commercial messages as advertisements, a valid physical postal address for the sender, a clear way to opt out, and honoring opt-outs within ten business days. Hiring us to deliver the mail does not move that responsibility to us.
Studio adds an unsubscribe link to every campaign and honors unsubscribes immediately across your future sends. We keep a suppression record after an unsubscribe so the opt-out keeps working.
We may pause sending, throttle a campaign, or suspend the feature if bounce or spam-complaint rates put delivery at risk for you or our other customers.
12. Acceptable use
Do not use Studio to:
- publish content that is unlawful, deceptive, defamatory, harassing, or that infringes someone's rights;
- publish housing advertising that discriminates, or targeting that has that effect;
- advertise properties, units, prices, or availability that do not exist;
- send unsolicited bulk email, or email a list you do not have permission to email;
- impersonate a person, business, or property you are not authorized to represent;
- connect accounts you do not own or have authority over;
- violate the terms of any connected platform, or use Studio to evade a platform's rate limits, review process, or enforcement;
- attempt to breach, probe, or overload our systems, reverse engineer the service, scrape it, or resell access to it; or
- upload malware, or anything designed to interfere with the service.
We may remove content, pause publishing, or suspend an account to stop a violation or protect the service.
13. Third-party services
Studio depends on services we do not control — the platforms you connect, our hosting, database, payment, email, and AI providers. Outages, policy changes, rejections, and API changes at those services can interrupt or block a feature. We are not liable for their acts or omissions, and their terms govern their own services.
14. Suspension and termination
You can cancel at any time from billing settings, or close your account entirely from account settings.
We may suspend or terminate an account that breaches these Terms, that creates legal or security risk, that a platform requires us to cut off, or that has an unpaid balance after notice. Where circumstances allow, we give notice and a chance to fix the problem first.
When an account closes, publishing stops, scheduled posts are canceled, and connected tokens are deleted immediately. Your data is deleted on the schedule in the Privacy Policy. Content already published to a platform stays there — remove it on that platform if you want it gone. Fees already paid are not refunded, and fees already owed remain owed.
Sections 8 (the ownership and license terms that survive by their nature), 15, 16, 17, 19, and 20 survive termination.
15. Disclaimers
Studio is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the service will be uninterrupted or error-free, that any post will be accepted or delivered by a platform, that any email will reach an inbox, that platform metrics are accurate, that AI output is accurate or original, or that Studio will produce any particular leasing, marketing, or business result.
Studio does not provide legal advice. The fair housing check, and any compliance-related feature, is a tool — not a determination that your advertising is lawful.
16. Limitation of liability
To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost leases, lost data, or loss of goodwill, even if warned they were possible.
Our total liability arising out of or relating to Studio is limited to the amount you paid us in the twelve months before the event giving rise to the claim.
These limits do not apply to your payment obligations, to either party's indemnity obligations, or to liability that cannot be limited under applicable law.
17. Indemnification
You will defend and indemnify Lease Velocity against third-party claims, and the resulting damages, losses, and reasonable legal fees, arising from: your content and what you publish; your email campaigns and the lists you use; your advertising, including fair housing and advertising-accuracy claims; your use of connected platforms and any violation of their terms; your use of property management software credentials; and your breach of these Terms.
We will tell you promptly about any such claim, let you control the defense (subject to our approval of any settlement that affects us), and cooperate with you.
18. Changes to these Terms
We may update these Terms. When we do, we change the effective date at the top, and for material changes we email the address on your account at least 30 days before they take effect. Continuing to use Studio after that date means you accept the updated Terms. If you do not, cancel before they take effect.
19. Governing law and disputes
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.
Any dispute arising out of or relating to these Terms or to Studio will be brought exclusively in the state or federal courts located in the State of Georgia, and both parties consent to the jurisdiction of those courts.
Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
20. General
These Terms and the Privacy Policy are the entire agreement between us about Studio and replace any earlier understanding. You may not assign this agreement without our written consent; we may assign it to an affiliate or in connection with a merger or sale of our business. If a provision is held unenforceable, the rest stays in force. Not enforcing a provision is not a waiver of it. Neither party is liable for delays caused by events outside its reasonable control. Nothing here creates a partnership, agency, or employment relationship. Notices to you go to the email on your account; notices to us go to hello@leasevelocity.co.
21. Contact
Lease Velocity LLC Georgia, United States hello@leasevelocity.co